Microsoft 365 Solutions & Support

Licensing, migration, security, and ongoing management - your Microsoft 365 partner.

(256) 289-1096

Microsoft 365 Has Grown Far Beyond Email

Today's Microsoft 365 is a complete cloud platform - productivity, security, compliance, identity management, AI, and device management all under one subscription. Most SMBs are only using a fraction of what they're already paying for.

As a Microsoft Cloud Solution Provider (CSP), IT Master Services handles licensing, migration, tenant management, security hardening, and end-user support. We make sure your organization gets the full value of the Microsoft 365 platform - not just Outlook and Teams.

CSP
Microsoft Partner
20+
Years Experience
End-to-End
M365 Management
Microsoft 365 Solutions & Support - IT Master Services

What We Manage for You

The full Microsoft 365 stack - not just the basics.

Exchange Online & Outlook

Business email hosting with 50GB+ mailboxes, shared calendars, global address lists, and spam/phishing filtering. We handle migration from Google Workspace, on-prem Exchange, or any other provider.

Microsoft Teams

Chat, video meetings, file sharing, and channel collaboration - configured and deployed properly so your team actually uses it. We also set up Teams Phone to replace traditional phone systems.

Microsoft Defender

Microsoft Defender for Business provides enterprise-grade endpoint protection built for SMBs. We deploy, configure, and monitor Defender across all your devices - with threat response included.

Microsoft Entra ID (Azure AD)

Identity and access management for your entire organization. We configure Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access policies, and role-based permissions - so the right people get in and the wrong ones don't.

Microsoft Intune

Modern device management (MDM) for Windows, Mac, iOS, and Android. We enroll and manage your organization's devices - enforcing security policies, pushing apps, and enabling remote wipe if a device is lost or stolen.

SharePoint & OneDrive

Cloud file storage and intranet solutions - replacing file servers with scalable, secure, always-accessible cloud storage. We design your SharePoint structure, set permissions, and migrate your existing files.

Microsoft Purview

Data governance, compliance, and information protection. We configure data loss prevention (DLP) policies, retention labels, eDiscovery, and sensitivity labels - critical for regulated industries like healthcare, legal, and finance.

Microsoft Copilot

AI-powered productivity built into Word, Excel, Outlook, and Teams. We assess readiness, secure your data first, deploy licenses, and train your team for real ROI.

Explore Copilot Services
Licensing & CSP Management

As a Microsoft CSP, we procure and manage your licenses directly - one monthly invoice, right-sized for your team. We handle renewals, add/remove seats, and optimize your plan as your business changes.

Microsoft 365 Security - Are You Actually Protected?

Most small businesses enable Microsoft 365 and assume they're secure. They're not. The default configuration leaves critical security gaps - no MFA enforcement, no Conditional Access, email phishing filters turned off, and device management nonexistent.

IT Master Services performs a Microsoft Secure Score assessment for every new client, benchmarking your tenant against Microsoft's own best-practice recommendations. Then we close the gaps - MFA, Defender policies, Entra Conditional Access, anti-phishing rules, and more - without disrupting how your team works.

Learn About Our Managed IT Plans
  • Multi-Factor Authentication (MFA) enforced for all users
  • Conditional Access policies for risky sign-ins and locations
  • Microsoft Defender for Business deployed on all endpoints
  • Anti-phishing and Safe Links/Attachments (Defender for Office)
  • Device compliance policies via Microsoft Intune
  • Admin audit logging and Microsoft Secure Score monitoring

Migrating to Microsoft 365? Here's How We Do It.

A structured, low-disruption migration process - your team keeps working the whole time.

1
Tenant Setup & Licensing

We provision your Microsoft 365 tenant, select the right license plan for your team size and needs, add your domain, and configure foundational security settings before anyone migrates.

2
Email & Data Migration

We migrate all mailboxes, contacts, calendars, and files to Microsoft 365 - with zero data loss and minimal downtime. Your team's history moves with them.

3
Security Hardening

MFA, Conditional Access, Defender, anti-phishing - we apply the full security baseline to your tenant so you're protected from day one, not as an afterthought.

4
Device Enrollment

We enroll your Windows and Mac devices into Microsoft Intune, deploy the Microsoft 365 apps, and apply device compliance policies - bringing all endpoints under managed control.

5
User Training & Adoption

We walk your team through Teams, SharePoint, and the new tools so they're productive from day one - not confused. Adoption drives ROI; we make it happen.

6
Ongoing Tenant Management

After migration, we manage your tenant - adding and removing users, monitoring security alerts, applying updates, and optimizing licensing as your team grows or changes.

Which Microsoft 365 Plan Is Right for You?

A quick guide to the most common SMB license tiers - we'll help you choose the right one.

Feature Microsoft 365
Business Basic
Microsoft 365
Business Standard
Microsoft 365
Business Premium
Exchange Email & Outlook
Microsoft Teams
Office Apps (Desktop)
SharePoint & OneDrive (1TB)
Microsoft Defender for Business
Microsoft Intune (MDM)
Entra ID P1 (Conditional Access)
Azure Information Protection

Not sure which plan fits? We'll assess your needs and recommend the right tier - no upselling, just the right fit.

Microsoft 365 - Common Questions

Yes - this is one of our most common engagements. We perform a tenant assessment to understand your current configuration, identify security gaps, and establish a management baseline. We can take over as your CSP for billing, and begin managing users, licenses, and security policies immediately.

Business Premium is the one we recommend for most SMBs because it includes Microsoft Defender for Business, Intune device management, and Entra ID P1 - the three security layers that make the platform genuinely enterprise-grade. Basic and Standard give you productivity tools; Premium gives you security too. The price difference is worth it for most businesses once you factor in the cost of a single breach.

Yes. We migrate email, contacts, calendars, and Drive files from Google Workspace to Microsoft 365 - including conversion of Google Docs/Sheets/Slides to their Microsoft equivalents. The migration runs in the background while your team continues working, with a planned cutover that typically causes less than an hour of disruption.

It depends on how your team works. Copilot delivers the most value for knowledge workers who spend significant time in Outlook, Teams meetings, Word, and Excel. Businesses in professional services, legal, finance, and consulting tend to see strong ROI. We help clients assess readiness and identify the highest-value use cases before committing to licenses.

Pricing through our CSP program is the same as Microsoft's standard rates - you don't pay more. What you gain is consolidated billing (one invoice for all licenses), a single point of contact for support, and the ability to scale seats up or down monthly. We also eliminate the administrative burden of managing renewals, license assignments, and tenant changes yourself.

Ready to Get More From Microsoft 365?

Whether you're migrating, already on M365 and need better management, or just want to know if your security is actually configured - let's talk.

Call (256) 289-1096