Our Managed Services

As your Managed Services Provider (MSP), we provide a wide range of IT services to our business customers on a yearly contract or monthly subscription basis. These services can include things like network management, data backup and recovery, security, and software updates. We often use remote monitoring and management tools to proactively identify and resolve IT issues, and we also provide helpdesk support to your end-users. The goal of our MSP services is to help your business operate more efficiently by outsourcing its IT needs to our experts. Our goal is to make your technology work for you!

MSP Services

Data Backup
IT Cloud Services
IT Help Desk
Remote Monitoring & Management
Unified Communications
Disaster Recovery Planning

What makes a good MSP?

Expertise: The MSP should have a team of highly skilled and experienced technicians and engineers who can provide a wide range of IT services, including network management, security, and cloud computing.
Proactivity: The MSP should be proactive in identifying and addressing potential issues and implementing preventive measures to avoid disruptions and downtime.
Responsiveness: The MSP should have a responsive and efficient customer service team that is available to provide support and troubleshoot issues as needed.
Security: The MSP should have robust security protocols in place to protect the business's data and systems from cyber threats.
Compliance: The MSP should be knowledgeable about and compliant with relevant industry regulations, such as HIPAA and PCI DSS, to ensure the business is operating within legal and regulatory requirements.
Scalability: The MSP should be able to handle a growing number of users and workloads, and provide a flexible and scalable solution that can adapt to the business's changing needs.
Reliability: The MSP should have a proven track record of delivering reliable and high-quality services and have the ability to provide a high availability and disaster recovery solutions
Transparency: The MSP should provide detailed and transparent reporting on the status of the business's IT systems, and communicate clearly and effectively about any issues or changes that may affect the business.
Innovation: The MSP should be able to adapt and evolve to keep up with the latest technology trends and advancements and offer new features, functionalities and integrations to stay ahead of the competition.

Innovative Solutions

Our managed IT services help organizations develop working solutions for their IT infrastructure in order to improve daily operations. We also provide IT security services to protect networks from attacks.

24/7 Support

IT Master Services provides innovative tech support 24 hours a day, 7 days a week. No matter what the issue, our IT staff is available around the clock to provide support by phone, email and web chat.

Remote Assistance

We take pride in providing a fully managed IT system so that you can focus on growing your business. We take care of everything on our end to ensure that your business can run smoothly and to its full potential.